Bitget to discontinue services for some users in one-off exercise
Bitget says user funds are safe and exchange will continue to operate during the change.
Cryptocurrency exchange Bitget announced it will discontinue services for some users in a one-time exercise, while reassuring customers that their funds remain secure throughout the change. In a statement on X, the platform emphasized that it will continue to operate normally during the transition. Bitget advised users to verify the safety of their assets through the provided link.
Those affected by the service changes will receive direct communication through email, in-app messages, and push notifications, informing them of the next steps, deadlines, and withdrawal arrangements. Users who have not yet received official notifications can continue using their accounts as normal and can seek assistance from Bitget's customer support team for any pending orders, withdrawals, or account-related concerns.
The exchange urged users to rely solely on official channels and be vigilant against phishing links, impersonation accounts, and unverified information. In September, Bitget reported a security breach, resulting in unauthorized transfers and the temporary suspension of withdrawals, with the total amount stolen estimated at approximately $388 million, according to a security firm's subsequent assessment.
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