UK small businesses are spending big on Anthropic — but OpenAI isn't far behind as expenditure on AI tools hits new high
A surge in AI adoption has been identified among smaller UK firms, with Anthropic outgunning OpenAI among British SMEs.
A recent study reveals that a significant number of UK small and medium-sized businesses (SMEs) are investing in AI tools. Capital on Tap, a small business credit card provider, found that over 28% of SMEs utilize multiple AI platforms. Anthropic's Claude AI tool leads the pack, accounting for 54.1% of AI spending among British SMEs, closely followed by OpenAI's ChatGPT at 27.3%.
The software development industry shows the highest adoption rate of AI tools, at 26%, while publishing, radio & television, consulting, and telecoms industries follow with 21.6%, 21.6%, and 20.3% adoption respectively. Damian Brychcy, the CEO of Capital on Tap, notes that even small firms with three employees are now capable of handling various tasks like research, marketing, bookkeeping, and customer service with AI assistance.
The report highlights concerns about duplication in SMEs' AI tool usage, with many businesses trying multiple platforms on trial periods before committing. Brychcy advises SMEs to be diligent in evaluating the effectiveness of each AI tool to avoid unnecessary costs and potential data security risks.
Written by urgent.news from TechRadar's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
