Urgent.News

What's breaking now, across thousands of outlets.

More in Tech

Exchange Online Retention Policy Not Applying: A Read-First Purview vs MRM, Distribution, and Scope Triage

Helpdesk: "Compliance turned on a Delete after 3 years retention policy for all mailboxes in Purview last week. Mail from 2019 is still sitting in people's Inboxes, and Outlook still shows the old…

  • Exchange Online retention policies rely on Microsoft 365 and Exchange MRM systems
  • Troubleshoot by confirming which system the issue relates to and checking policy health
  • Verify policy distribution status and scope, ensuring mailbox meets minimum requirements

More from Friday 16 October →