Capita set to miss legal deadline on 93,000 civil servants' pension fixes, claims union
PCS says outsourcer still stuck in design phase while retirees wait for McCloud corrections
The UK's largest civil service union, PCS, claims that Capita, the outsourcing company that took over the Civil Service Pension Scheme in December 2025, will miss a legal deadline for correcting pension cases affecting 93,000 civil servants. The union says the Cabinet Office has confirmed this date, which is set for March 2027, will be missed.
The McCloud judgment from 2025 found that changes to public service pension schemes unlawfully discriminated against younger members, requiring the government to review and correct pension benefits for affected periods. Around 73,000 retired or deceased members and 20,000 deferred members are still waiting for these changes, according to the union.
The deadline for this work was initially set for March 2025 but was extended to March 31, 2027. Capita was supposed to begin the work when it took over the CSPS but is now said to be stuck in the design stage. PCS general secretary Fran Heathcote criticized Capita's lack of progress, stating that members are waiting for legally required corrections to their pensions without any reliable information about when their pensions will be corrected.
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