BMC Helix schedules Dubai enterprise AI automation forum
BMC Helix will bring enterprise technology executives, customers and industry partners together in Dubai on October 22 to examine how artificial intelligence and automation can improve IT operations and service management. The company’s annual roadshow, scheduled at the Museum of the Future, will focus on practical applications of AI-powered ServiceOps, including incident management, workflow…
BMC Helix is hosting an enterprise AI automation forum in Dubai on October 22 at the Museum of the Future. The event will gather enterprise technology executives, customers and industry partners to explore how artificial intelligence and automation can enhance IT operations and service management. The roadshow, which will focus on practical applications of AI-powered ServiceOps, includes presentations from senior executives, customer experiences, and technical demonstrations.
BMC Helix president Ali Siddiqui emphasized the UAE's transition to agentic AI in government and commercial sectors, highlighting national initiatives like the UAE National AI Strategy 2031. BMC Helix's approach integrates IT service management, AI for IT operations and autonomous software agents to assist employees. The forum will address specific implementation challenges, data residency concerns, and reducing manual workloads for enterprises considering AI automation.
A chief information officer roundtable with Siddiqui and a keynote by Raha Moharrak, the first Saudi woman to summit Mount Everest, will also be part of the program.
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