‘Trust but verify’ – MTN Ghana urges SMEs to guard against cyber fraud

MTN Ghana has warned small and medium-sized enterprises (SMEs) about the risks of cyber fraud and urged them to strengthen their cybersecurity practices. The company hosted a webinar as part of its SME Accelerate Programme, which focused on identifying digital threats, protecting operations, and preparing for cyber incidents. Discussions covered phishing, employee training, incident recovery, third-party risks, responsible use of artificial intelligence (AI), and affordable security measures.

MTN Ghana's Senior Manager of Enterprise Information Security and Governance, Jacqueline Hanson-Kotei, highlighted phishing and social engineering as major threats to SMEs, advising business owners and employees to scrutinise links, QR codes, and financial requests before acting, and keep software updated. She stressed that security tools must be supported by regular employee training, as a single mistake could expose an entire business network.

Hanson-Kotei also warned of the risks faced by micro-enterprises that rely on social media platforms and mobile money services for sales, payments, and customer engagement. She advised SMEs to assign someone to oversee cybersecurity, introduce multi-factor authentication, back up data off-site regularly, and assess the security practices of third-party service providers.

Brief written by urgent.news from MyJoyOnline Ghana's own syndicated text. Machine-written — may contain errors; check the original before relying on it.