‘Trust but verify’ – MTN Ghana urges SMEs to guard against cyber fraud

MTN Ghana has urged SMEs to improve their cybersecurity practices, warning that a fraudulent message or compromised account can disrupt operations, erode customer trust, and threaten business survival. During a webinar as part of its SME Accelerate Programme, the company highlighted phishing, employee training, incident recovery, third-party risks, and responsible AI use as key topics.

MTN Ghana’s Senior Manager of Enterprise Information Security and Governance, Jacqueline Hanson-Kotei, emphasized the importance of scrutinizing links and QR codes, keeping software updated, and regularly training employees to recognize suspicious messages. She also stressed the need for multi-factor authentication, data backups, and verifying unusual financial requests before acting.

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