OpenAI flags AI adoption gap in Europe despite 8-fold surge in agent use among small businesses
OpenAI has highlighted a widening opportunity for European businesses to turn growing artificial intelligence (AI) adoption into higher productivity, as AI agents now account for more than half of the output generated through its enterprise and business platforms in the European Union (EU).
OpenAI has reported a significant increase in AI agent adoption among small and medium-sized businesses (SMBs) in Europe, which now account for more than half of the output generated through its enterprise and business platforms in the EU. In its latest report, OpenAI highlighted the need for businesses to move beyond experimentation and utilize tools that can carry out tasks from planning to completion.
The report emphasized improving access to advanced AI capabilities, building workers' skills, and confidence as key steps towards achieving greater economic benefits. Despite this growth, there is a notable adoption gap between European businesses and global leaders in intensive AI use. While EU-based companies account for nearly 10% of global frontier firms, North American companies account for around 65%.
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