High Overall Bank Satisfaction Masks Younger Canadians’ Shift to Fintechs
RBC Royal Bank and Tangerine Bank Rank Highest for Customer Satisfaction in Respective Segments Younger customers’ intention to switch banks reaches a five-year high Customers favour AI for fraud prevention over personal financial advice One quarter of traditional bank customers do not know their account benefits TORONTO — Canadians are giving their banks slightly higher […]
We haven't written up this one. Financial Post has the full story — the link below goes straight to it.
