Globe ramps up mobile, network connectivity

Manila, Philippines — Globe Telecom is bolstering its mobile network infrastructure and investigating satellite direct-to-cell technology to enhance connectivity, according to recent tests conducted by the National Telecommunications Commission (NTC). The company demonstrated a 99.41% SMS success rate in Metro Manila, surpassing the NTC's threshold of 99% for meeting quality standards.

Globe also exhibited an average call drop ratio of 0.74%, below the 2% limit set by the NTC, and a peak mobile download speed of 381 megabits per second (Mbps). Among the three mobile operators, Globe led in mobile broadband speeds, with 113 out of 142 test campaigns exceeding 50 Mbps. The company is committed to fortifying its network through targeted upgrades, quicker deployment of network sites, and increased coverage in underserved regions.

Additionally, Globe is exploring satellite direct-to-cell technology to extend connectivity beyond traditional mobile networks' reach. Globe's general counsel, Atty. Froilan Castelo, highlighted the significance of the NTC's monitoring in assessing service quality and guiding future network improvements. Separate assessments by the Department of Information and Communications Technology (DICT) revealed further enhancements in Globe's network performance, with its overall score rising from 77.2 in January to 82.6 in September and average download speeds increasing by 41%, from 36.5 Mbps to 51.53 Mbps.

Meanwhile, Globe retained 44.76% of the mobile market in September, but garnered only 6.1% of disconnection complaints, a 64% decrease from January levels.