A cyberattack in France set my supermarket freezers to 122F. Losing $112,000 in food was heartbreaking.
Julien Fréret, the director of an Intermarché in France, says a cyberattack overheated its fridges, forcing him to throw away over $100,000 in food.
A cyberattack caused temperatures to rise in the refrigeration system at an Intermarché supermarket in Normandy, France, leading to the destruction of approximately 30 cubic meters of food, valued at around $112,000. The attack affected various sections of the store, with some areas reaching temperatures of up to 176°F, causing melted butter and ice cream.
The incident, which occurred on Monday, left the supermarket without cold storage for perishable items and forced them to shut down the fresh food sections. Danfoss, the company behind the software, confirmed that someone had manipulated the defrost settings, raising temperatures above the safe limit. The supermarket closed the fresh-food areas but remained open for other sections, but the staff had to stop restocking when they realized the severity of the situation.
Employees were united in their response and have since disconnected the software from the internet to prevent future cyberattacks, though they remain cautious due to the vulnerability of interconnected systems. The supermarket expects to be fully operational again by Friday.
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