Workday launches Work Intelligence AI offering to help make automation decisions

Workday, a workforce management solutions provider, has introduced Work Intelligence, a new AI offering unveiled during its Workday Rising 2026 event. The service breaks down jobs into tasks performed by individuals, links these tasks to required skills, and identifies which processes can be fully automated, partially automated, or remain manual.

Workday explains that the company often knows the position, reporting structure, and job title of its employees, but lacks insight into the specific tasks that comprise each role. "Work Intelligence fills this information gap inside Workday, where companies already store their people, job, and skill data," the company said.

The company stresses the importance of human oversight, emphasizing that Work Intelligence does not make any decisions concerning people. According to the 2026 Workday Global Workforce Report, 76% of organizations that heavily use AI anticipate it will generate new career paths.

"Navigating work is evolving from the job to the task, and without visibility into that shift, many companies are left uncertain about whether to hire, develop skills, automate tasks, or restructure roles," stated Nikki Helmer, Workday's vice president of talent management and insights.

Work Intelligence is currently accessible to early adopters of Workday's HCM (Human Capital Management) solutions.