New cyber incident helpline promises triage callback within two hours
Businesses can seek advice from the helpline on phishing, business e-mail compromise, malware and ransomware attacks.
The Singapore Business Federation (SBF) has launched a new cyber incident helpline designed to provide triage assistance to organisations hit by cyber incidents. The free service promises to offer advice on containing incidents and connect callers with specialists within two hours of contacting the helpline. This initiative comes in response to the increasing frequency and severity of cyberattacks and scams, as evidenced by the second Singapore Cybersecurity Health Report, which revealed that almost nine in 10 organisations surveyed had experienced at least one cybersecurity incident in 2025.
The helpline aims to bridge the gap for small and medium-sized enterprises (SMEs) that lack dedicated cybersecurity staff and established incident response arrangements, offering guidance tailored to their specific needs.
Brief written by urgent.news from Straits Times's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
