Over 180,000 GWL customers unbilled – Managing Director
The Managing Director of Ghana Water Limited (GWL), Adam Mutawakilu, says the company expects a major rise in revenue by June 2027 once it captures thousands of customers who are currently not being billed. Appearing before Parliament’s Public Accounts Committee (PAC) on Tuesday, Mr Mutawakilu was asked by the committee’s chairperson, Abena Osei Asare, how […]
Adam Mutawakilu, the Managing Director of Ghana Water Limited (GWL), informed Parliament’s Public Accounts Committee (PAC) that over 180,000 of the company's customers are currently unbilled. The committee's chairperson, Abena Osei Asare, inquired about the potential increase in revenue if GWL were to bill these unaccounted customers and how the committee could assist in the process.
Mutawakilu noted that the company's records indicate approximately 73,000 commercial customers, but he believes the actual number could be higher due to incomplete data examination. Among these commercial customers, only 34,000 are being billed, while a staggering 38,800 remain unbilled. This accounts for more than 50% of GWL's commercial customer base.
If each unbilled commercial customer, such as a hotel or restaurant, paid a minimum of GH¢1,000 per month, the revenue boost would amount to approximately GH¢38 million. Moreover, GWL currently has over 150,000 unbilled residential customers.
Mutawakilu emphasized that his team is diligently working to meter all these customers, ensuring they are billed the correct amount for their water usage.
Written by urgent.news from Adom Online's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
