Longer wait times expected as S’pore healthcare institutions report system disruptions
The three public health clusters have put out statements on the issue
Singaporean public healthcare institutions warned on Tuesday (Oct 13) that visitors and patients can expect longer wait times due to ongoing service disruptions. The three public health clusters - NHG Health, the National University Health System (NUHS), and SingHealth - announced the issues on social media. NHG Health reported that call services across its cluster are "temporarily unavailable" and is working to restore access.
Tan Tock Seng Hospital and five NHG Health polyclinics informed patients that they may experience longer waiting times. NUHS warned of a "system downtime" and is collaborating with the national healthtech agency Synapxe to resolve the matter. NUH hospitals, including National University Hospital, Ng Teng Fong General Hospital, and Alexandra Hospital, are experiencing technical disruptions affecting multiple systems.
SGH separately noted that its outpatient appointment bookings, visitor registration, and billing enquiries are temporarily disrupted. NUHS apologized for the inconvenience, prioritizing patient care, and urged the public to check their social media platforms for updates. The Ministry of Health has been contacted for further information.
Written by urgent.news from The Business Times - Singapore's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
