Tabung Haji systems resume after cyberattack, depositors’ savings confirmed safe

KUALA LUMPUR, Oct 12 — The key systems and services of Lembaga Tabung Haji (TH) have resumed normal operations after a temporary suspension on Oct 8 due to a cyberattack that did not compromise depositors' savings, the organization confirmed today. TH's spokesperson revealed that the restoration included a thorough security examination, control enhancements, and system recovery protocols.

TH branches in Kedah, Terengganu, and Kelantan re-opened on the previous day, while the rest of the branches resumed operations today; TH partnered with strategic banking entities to restart services. TH assured depositors that their savings remain secure and will continue to undergo stringent monitoring and security fortifications to maintain operational safety and fluidity.

The cyberattack, described as a criminal act targeting TH and the nation, prompted TH to file a police report and notify the National Cyber Security Agency (NACSA) and the Department of Personal Data Protection (JPDP). TH reported that all THiJARI platform functions, except password resets, new user registration, and online account openings, have been restored, with further restoration work expected to conclude shortly.

TH urges depositors to report any suspicious activities or seek assistance through the TH Contact Centre at 03-6207 1919. TH expressed gratitude for depositors' patience and cooperation and apologized for the incident, emphasizing that these steps were essential to protect depositors' savings.