Only registered agents can handle JPJ transactions from 2027
Registration as a JPJ-approved intermediary opens on Nov 1 through the department's online platform.
Effective from January 1, 2027, only registered intermediaries approved by the road transport department will be permitted to handle transactions with the Public Relations Department (JPJ). This change aims to standardize and increase transparency in intermediary services. Director-General Aedy Fadly Ramli of JPJ announced that individuals or company representatives can register as intermediaries through an online platform starting November 1.
Each approved intermediary will receive a digital identification document valid for two years, subject to the department's terms and conditions. JPJ explicitly states that it has no formal relationship with these intermediaries and will not assume responsibility for any losses, fraud, additional charges, or disputes arising from private transactions between customers and registered intermediaries.
The public is advised to rely on official channels such as the MyJPJ application, JPJ Public Portal, service counters, and other official channels to mitigate risks.
Written by urgent.news from Free Malaysia Today's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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