NAPG Summit equips Administrative Professionals for strategic impact and the AI-driven workplace

The Network of Administrative Professionals Ghana recently held its Administrative Professionals Summit 2026, gathering professionals from 8 to 9 October in Accra. The event, themed "Positioning for Greater Impact," aimed to elevate administrative and executive support staff as strategic, value-creating members of their organizations.

Over 90 people joined the virtual first day, while around 85 attended the in-person sessions at Palms by Eagle. Keynote speaker Yawa Hansen-Quao urged attendees to view themselves as valuable assets, investing in skill development and adapting to technological changes. She highlighted the importance of combining technical ability with soft skills like communication, emotional intelligence, and interpersonal abilities, even as AI reshapes many administrative duties.

Panelists from Nigeria, South Africa, and the United States identified distinguishing traits of high-impact administrative professionals, including business awareness, problem-solving, and relationship-building. They emphasized documenting achievements and quantifying the value of their work. Elizabeth Sutkowska presented methods for turning administrative tasks into visible contributions, introducing her AI-powered Task Category Navigator and Executive Assistant ROI Calculator tools.

The second day featured practical workshops, including an AI Application Challenge where participants developed AI-driven solutions for workplace challenges. The summit finished with awards for outstanding NAPG members, recognizing their contributions to the association and administrative profession.