NAPG Summit equips Administrative Professionals for strategic impact and the AI-driven workplace

The Network of Administrative Professionals Ghana hosted the Administrative Professionals Summit 2026, bringing together administrative and executive support professionals for two days of professional development on October 8-9, 2026. The summit aimed to move participants beyond task execution and encourage them to become strategic contributors who create measurable organizational value. The event was held both virtually and in-person at Palms by Eagle in Accra.

On the first day, keynote speaker Yawa Hansen-Quao, a leadership developer and executive coach, encouraged administrative professionals to treat themselves as assets by investing in their development and adapting to technological changes. She explained that while AI may transform many administrative tasks, organizations still require professionals with technical competence, sound judgment, communication skills, emotional intelligence, and interpersonal abilities.

The summit featured an international panel discussion examining administrative excellence, with panelists Clara Chukwu, Shireen Dreyer, and Amber Portis discussing what sets high-impact administrative professionals apart from those who merely complete assigned tasks. They emphasized the importance of business awareness, anticipation, relationship-building, problem-solving, and connecting everyday responsibilities to organizational priorities.

Elizabeth Sutkowska presented on making administrative impact visible, introducing her AI-powered Task Category Navigator, which classifies administrative responsibilities into operational, tactical, or strategic categories. She also demonstrated the Executive Assistant ROI Calculator, which measures indicators such as executive time saved, utilization, potential organizational gains, and return on investment.

On the second day, practical learning sessions included an AI Application Challenge where delegates examined administrative scenarios and developed AI solutions for planning, information management, analysis, workflow improvement, and problem-solving. Obed Oduro Adjei led a workshop on AI-powered productivity systems, agentic AI, and automation, teaching participants how to leverage emerging technologies to reduce repetitive work, enhance efficiency, and create capacity for responsibilities requiring human judgment and creativity.

The summit concluded with awards recognizing outstanding NAPG members for their contributions to the association and the administrative profession.