Hanya perantara berdaftar diluluskan JPJ boleh urus niaga bagi pelanggan

The Licensing Department (JPJ) has announced that only individuals or company representatives can register as intermediaries and obtain approval from JPJ to conduct business on behalf of customers starting from January 1st next year. This move aims to regulate the activities of intermediaries who represent customers more consistently, transparently, and with integrity.

The department will open the registration process for intermediary registrations starting November 1st through their online platform. Each approved intermediary will receive a digital identification card with a unique series number valid for two years, subject to departmental requirements and regulations.

The licensing department emphasized that the approval does not imply any business relationship, collaboration, or partnership between the department and the intermediary. They also stressed that the approval does not constitute an endorsement, support, or guarantee from the department regarding the services provided by the intermediary. The department does not bear any responsibility for any losses, fraud, additional charges, or disputes arising from the private affairs between customers and the intermediary.

The public is advised to always remain vigilant and prioritize official channels such as the MyJPJ application, JPJ Awam Portal, branch offices, or other official channels provided by the department to avoid any unforeseen risks. The licensing department's commitment to enhancing the integrity, professionalism, and efficiency of service delivery is evident through various initiatives, including the modernization and renovation of the Arau JPJ branch office as part of the Malaysia 13 (RMK13) plan spanning five months, compared to the original six-month target.

The project, which involved three main sections - Infrastructure Enhancement, Driver Licensing, and Vehicle Licensing, was completed ahead of schedule, showcasing the department's dedication to providing better service to its 400 daily clients and creating a more convenient and comfortable working environment for JPJ Perlis staff.