Indian Railways train cancelled? Check refund rules for IRCTC e-tickets and counter tickets

Indian Railways has recently cancelled more than 240 trains ahead of a protest by the Cockroach Janta Party (CJP) in New Delhi. This includes various types of trains - mail, express, and passenger services. To ensure passengers are aware of their refund options, the Indian Railways Corporation of India (IRCTC) has provided clear guidelines.

For those with IRCTC e-tickets, refunds are automatic and full, with no cancellation charges. The refund is processed directly into the account used for the initial booking. The entire process typically takes between 3 to 7 working days post the train's scheduled departure.

Passengers who purchased tickets at railway reservation counters need to visit a Computerized Passenger Reservation System (PRS) counter to claim their refund. The specific process will depend on the payment method used. It is important to verify the cancellation and refund status by logging into the IRCTC e-ticketing website or calling the Indian Railways helpline at 139.