Being mean to AI could get you banned as Anthropic introduces new rules against abusing Claude

Anthropic, the AI company behind the Claude chatbot, has introduced new rules to prevent users from being excessively abusive or cruel towards its AI models. The updated policy, which is an extension of a feature introduced in August 2025, prohibits sustained and needless abusive or cruel behavior towards Claude. However, the policy does not apply to common expressions of user frustration, pushback, dark creative themes, or model testing and research.

This change is part of Anthropic's broader efforts to explore AI welfare and model alignment, with the ability for Claude to end conversations in rare, extreme cases of persistently harmful or abusive interactions. The new rules also cover fake accounts and propaganda campaigns, weapons software, surveillance, and require human oversight in areas such as health and finance. The updated policy takes effect on November 12.

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