Diia explains how to file Europrotocol in event of traffic accident

The Diia app has introduced a function for filing a Europrotocol report, allowing users to report a traffic accident through their smartphones without needing to call the patrol police or fill out paper forms. To utilize the service, users must update the Diia app and access the Services, Driver, and Europrotocol sections. The app will automatically retrieve information about the drivers, vehicles, and insurance policies from government registries.

Users then need to fill out the accident details and upload photos of the damaged vehicles at the scene. After completing the preliminary steps, users must sign the document using Diia.Sign and submit it. Once both parties have signed, the app will automatically send the Europrotocol to the Motor Transport Insurance Bureau of Ukraine (MTIBU), which will then forward it to the insurance companies.

Before filing the claim, users should ensure that no one is injured, that only two vehicles were involved, that no driver is under the influence, and that both have valid MTPL insurance policies. Drivers with verified RNOKPP (IPN), digital passports, foreign passports, residence permits, driver's licenses, vehicle registration certificates (as owner or authorized user), and valid MTPL policies can complete the Europrotocol in Diia. In other cases, a paper Europrotocol or calling the police is required.