Royal Mail to cut up to 2,500 jobs amid restructure and fall in letter deliveries
Postal service says cuts will focus on head office and ‘support function roles’ Business live – latest updates Royal Mail is to cut up to 2,500 jobs as the embattled company seeks to restructure its business amid intense competition and the continuing decline in letter deliveries. The postal service, which has been fined a total of £37m since 2023 for missing delivery targets set by the regulator…
Royal Mail is set to eliminate up to 2,500 positions as part of a comprehensive business restructuring, aiming to curb costs and enhance efficiency in a highly competitive market. The overhaul, spearheaded by newly acquired chief executive Alistair Cochrane, focuses on streamlining operations and eliminating duplication to bolster the service delivered to customers.
This significant transformation, spanning until the end of 2027, will impact less than two percent of the postal service's workforce while keeping frontline staff, including delivery personnel, untouched. The decision comes after Royal Mail, under Kretinsky's ownership, has witnessed a staggering 70 percent drop in letter deliveries since its peak in the mid 2000s and faced severe criticism for its delivery performance.
Despite recent improvements, the company was fined £21 million by Ofcom for missing on-time delivery targets, prompting a reevaluation of their service standards.
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