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Bank data breach victims step up calls for compensation

A growing number of customers affected by a string of recent personal data breaches at major commercial banks and other financial firms appear to be turning to class action lawsuits in pursuit of compensation, according to industry officials, Wednesday. The banks have pledged to fully compensate customers whose losses, including those from voice phishing scams, are found to have directly resulted…

Bank data breach victims step up calls for compensation

An increasing number of individuals impacted by recent data breaches at prominent commercial banks and financial institutions are reportedly seeking legal redress through class action lawsuits, according to industry experts, Wednesday. The banks have committed to fully compensating customers whose losses, such as those resulting from voice phishing scams, can be directly traced back to the breaches.

However, proving a loss was caused by a specific data breach can prove challenging in practice, and the banks have yet to establish clear guidelines for determining eligible claims, thereby prompting some victims to pursue legal action. Seven financial firms have reported information leaks to date, with three of the nation's largest commercial lenders — Shinhan Bank, KB Kookmin Bank, and Hana Bank — among them.

Shinhan Bank disclosed the most extensive breach, impacting approximately 25,000 people, followed by KB Kookmin Bank with 119 customers affected and Hana Bank with 89 customers. The leaked data encompasses customers' names, contact information, resident registration numbers, annual income, and loan limits. The combination of personal and financial information put at risk raises concerns among affected individuals.

Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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