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How to use your M-Pesa app without buying data bundles, Safaricom explains

Safaricom has said customers can use the M-Pesa app without consuming their mobile data bundles, provided the application has been properly activated and the required permissions granted. The clarification came on Monday, October 5, 2026, after X user Tony Olaka questioned a notification displayed on the M-Pesa app stating: “This app will not use any […]

Safaricom has clarified that customers can use the M-Pesa app without using their mobile data bundles, following a question from X user Tony Olaka. In a response on October 5, 2026, Safaricom confirmed that the M-Pesa app will not consume data bundles, provided the app is activated and all required permissions are granted. To use the app, customers simply need to keep their SIM card in the device and ensure the app has been activated and granted necessary permissions.

The clarification means customers can access M-Pesa services, including when making Wi-Fi payments, without needing to buy additional data bundles. However, Olaka also expressed concerns about Safaricom's network connectivity at his home, which he has experienced issues with for about three years.

Written by urgent.news from People Daily Kenya's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Read the original at peopledaily.digital →

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