7-Eleven exits India amid mounting competition

In a bid to escape intense competition, the global convenience store chain 7-Eleven has pulled out of India, shutting down all its 31 stores across Mumbai and Pune in September, Seven & i Holdings, the owner of the brand, confirmed. The decision came as reported by Japan's national dailies, Nikkei and Yomiuri, who stated the company faced a severe challenge from local Indian retailers.

7-Eleven, renowned for its quick grab-and-go snacks, beverages, and household staples, usually operating 24 hours, had initially launched in India in October 2021, after signing a licensing agreement with India-based Reliance Retail. The chain had reached a peak of approximately 60 locations. Despite the abrupt exit, Seven & i Holdings expressed its long-term aspiration to serve Indian customers, stating it would explore various options to reinforce its presence in the market.

Meanwhile, Lawson, a Japanese rival, reportedly plans to open its first shop in India in 2027 and intends to expand its business to about 100 shops by 2030.