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7-Eleven exits India amid mounting competition

It was reported the company had struggled against severe competition from local Indian retailers.

In a bid to escape intense competition, the global convenience store chain 7-Eleven has pulled out of India, shutting down all its 31 stores across Mumbai and Pune in September, Seven & i Holdings, the owner of the brand, confirmed. The decision came as reported by Japan's national dailies, Nikkei and Yomiuri, who stated the company faced a severe challenge from local Indian retailers.

7-Eleven, renowned for its quick grab-and-go snacks, beverages, and household staples, usually operating 24 hours, had initially launched in India in October 2021, after signing a licensing agreement with India-based Reliance Retail. The chain had reached a peak of approximately 60 locations. Despite the abrupt exit, Seven & i Holdings expressed its long-term aspiration to serve Indian customers, stating it would explore various options to reinforce its presence in the market.

Meanwhile, Lawson, a Japanese rival, reportedly plans to open its first shop in India in 2027 and intends to expand its business to about 100 shops by 2030.

Written by urgent.news from Straits Times Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Also reported by 1 other outlet

Read the original at straitstimes.com →

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