Railway Board Flags One-Minute Gap Between Train Announcements, Orders Review Of Passenger Information Systems

The Railway Board has expressed concerns over the timing of train announcements at Indian stations, noting that announcements for two trains scheduled to arrive on the same platform were made with just a one-minute gap during inspections. This issue, which was raised by Railway Board Member Vivek Kumar Gupta during station inspections across the country, could lead to passenger confusion and potential safety hazards, particularly at crowded stations.

In response to the issue, the Railway Board has directed a review of the coordination between the National Train Enquiry System (NTES) and the Integrated Passenger Information System (IPIS), which are responsible for providing real-time train information used for automated announcements. The Railway Board has tasked the Centre for Railway Information Systems (CRIS) with making necessary adjustments to NTES to address the problem, with some IPIS systems already having undergone software modifications.

All zones, including Central Railway and Western Railway, are now tasked with reviewing the IPIS systems installed at their Mumbai stations in coordination with the Research Designs and Standards Organisation (RDSO) and CRIS, with the goal of ensuring accurate and synchronized information to prevent confusion and maintain smooth passenger movement.

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