Amid RM314m arrears row, Perkeso clarifies Zetrix never collected social security contributions on its behalf

Kuala Lumpur, October 5 — The Social Security Organisation (Perkeso) has clarified that Zetrix AI Berhad was never appointed to collect social security contributions from employers or employees under the Employees’ Social Security Act 1969. Perkeso stated that external agents are only appointed for voluntary LINDUNG Kendiri and LINDUNG Kasih schemes.

The organisation emphasised that Zetrix has not collected any social security contributions on its behalf, so there is no issue of overdue or unsubmitted contributions. Perkeso clarified that Zetrix’s role specifically involves marketing, promotional, and engagement activities to increase participation in voluntary schemes. These voluntary schemes, LINDUNG Kendiri and LINDUNG Kasih, are implemented under the Self-Employment Social Security Act 2017 and the Housewives’ Social Security Act 2022, respectively.

This approach differs from mandatory social security protection under Act 4, which is administered directly by Perkeso without the need for external agents. The appointment process for agents requires thorough due diligence, including background checks and monitoring for any legal issues. Agents must meet operational, system, and compliance requirements set by Perkeso.

If an agent remains inactive after a year, its status will be reviewed in the following year, and termination may occur if inactivity persists. Perkeso also stated that any matters concerning Zetrix’s dealings with other parties are beyond its jurisdiction.