Amid RM314m arrears row, Perkeso clarifies Zetrix never collected social security contributions on its behalf

KUALA LUMPUR, Oct 5 — The Social Security Organisation (Perkeso) has clarified that Zetrix AI Berhad has never been designated to collect social security contributions for employers or employees under the Employees' Social Security Act 1969 (Act 4). Perkeso stated that third-party appointments are only made for voluntary LINDUNG Kendiri and LINDUNG Kasih schemes.

The organization emphasized that the appointment of agents for these purposes was not automatic and companies must meet all operational, system, and compliance requirements set by Perkeso. Perkeso confirmed Zetrix has never collected any social security contributions on its behalf, ruling out any outstanding, late, or retained contributions.

Zetrix's role is limited to marketing, promotional, and engagement activities to encourage participation in the voluntary schemes. LINDUNG Kendiri falls under the Self-Employment Social Security Act 2017 (Act 789), while LINDUNG Kasih is governed by the Housewives' Social Security Act 2022 (Act 838). Perkeso's approach aims to raise awareness and expand social security protection for self-employed individuals and housewives, unlike the mandatory system under Act 4, which operates through Perkeso's existing mechanisms and enforcement without external agents.

The organization clarified that agent appointments undergo due diligence, including background and legal checks, and are subject to continuous monitoring. Agents inactive within the first year of appointment face review and potential termination. Perkeso also noted that any unrelated matters concerning Zetrix's dealings with other parties are outside its jurisdiction.