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Priority queues, trained staff at polyclinics among proposals to support people with intellectual disabilities

The task force also recommended introducing future care planning across adult disability services to help people with disabilities and their families plan ahead.

Priority queues, trained staff at polyclinics among proposals to support people with intellectual disabilities

The government task force has proposed several measures to better support people with intellectual disabilities in Singapore. By 2028, frontline staff at all polyclinics will receive training to improve their ability to assist these patients. Priority queues will be introduced to reduce waiting times for those with behavioural or anxiety-related needs.

The Ministry of Health (MOH) aims to provide more accessible and tailored healthcare services for people with intellectual disabilities and autism by 2028. Communication barriers often hinder interactions between patients and healthcare providers, and primary care providers may not fully understand the needs of these individuals.

The task force also recommends expanding community support and opportunities for engagement, as well as helping people with disabilities live with greater independence. Future care planning support will be introduced to help patients and their families plan ahead.

To address complex communication, behavioural, or healthcare needs, the MOH will designate at least three polyclinics across Singapore by 2028, one from each public healthcare cluster. These clinics will offer pre-visit preparation, longer consultation times, caregiver engagement, and assistance with appointments and follow-up care.

From 2027, MOH and SG Enable will roll out a health communication passport, which will contain essential information about a person's communication preferences and accommodation needs. This will enable healthcare staff to better understand and support patients, reducing the need for repeated explanations.

The task force also suggested expanding community support through the Enabling Services Hub network, which will increase to 12 locations across Singapore by 2028. These hubs will provide community support for persons with disabilities and their caregivers. Caregivers will be able to access services at Caregiver Support Touchpoints that offer information, training, peer support, and respite.

Written by urgent.news from CNA - Singapore's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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