Businesses must honor advertised Visa card payments, says ministry

The Ministry of Commerce has issued a clarification stating that businesses cannot refuse Visa card payments if they advertise acceptance. This includes not imposing additional fees for the use of Visa cards. The ministry emphasized that businesses must honor the payment methods they display to customers. If a business denies Visa payments or charges extra for their use, customers can lodge a complaint through the Balagh Tijari app.

This guidance came in response to a follower's question regarding a car service and oil sales business facing high Visa card fees. The follower inquired if it would violate regulations to accept only Mada network payments, given the lack of Visa card support on his payment terminal. The Ministry of Commerce reaffirmed its stance, asserting that any indication of Visa acceptance obligates businesses to process these payments, and customers can report any violations or extra charges via the app.