Icasa withdraws Netflix, WhatsApp inquiries
The withdrawal will allow the Authority to address administrative and procedural matters for better regulatory alignment.
South Africa's Independent Communications Authority of South Africa (ICASA) has cancelled inquiries into Netflix and WhatsApp's impact on telecommunications. ICASA previously announced plans for investigations in September 2026 amid concerns about affordability and infrastructure costs. The withdrawal allows ICASA to resolve administrative matters for better regulatory alignment.
Stakeholders who submitted comments can resubmit or add more detail when the new notices publish. The inquiry will follow a phased process, including public surveys and discussions. ICASA stressed that affordable telecom access is vital for digital inclusion and economic participation. Earlier notices on OTT services were also withdrawn and will be republished with updated guidance. ICASA apologized for any inconvenience caused.
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