Harvard Professor: "Executives on average talk too much"
Harvard professor Alison Wood Brooks researches what makes good conversations. In an interview, she explains why just 30 seconds of preparation can improve a conversation and why you should ask "what" more often.
Harvard Professor Alison Wood Brooks, a leading conversation researcher, discussed the challenges of having good conversations. She notes that conversations are complex coordination games that require simultaneous listening, formulating responses, and understanding emotions and intentions. Brooks attributes the difficulty in improving conversational skills to the lack of concrete feedback, making it hard to know why a conversation succeeded or failed.
As a result, people often reflect on their conversations without knowing how their words were received.
Written by urgent.news from Handelsblatt's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.
