What the taxi industry can teach us about South Africa

Two recent books examine the minibus taxi industry in South Africa, focusing on formalisation, labour precarity, regulation, governance, violence, mobility and social justice. The industry is often described as "informal", "unregulated", or "difficult to govern," but it contains extensive knowledge, organisation and social practices developed by those who work within it. Taxi drivers, operators, marshals and commuters all possess valuable insights into the functioning and challenges of the industry.

The question is not whether this knowledge should replace scientific or governmental knowledge, but rather why it is often treated as less authoritative. African philosophy and epistemology become relevant in this context. The term "informal" can be misleading, as an institution can be informal without being disorganised or deficient. Formalisation programmes have not always improved working conditions, as replacing vehicles or introducing formal regulations does not necessarily transform social relations.

Workers possess valuable experience and knowledge that should not be dismissed simply because it was not produced in a university, government office or consultancy. Recognising people as knowers means acknowledging their contributions to the production of knowledge. Policymakers should consider what formalisation means in this particular African context and how existing social systems can inform the transformation of the industry.

Millions of South Africans rely on the minibus taxi industry for mobility, and their experiences should be recognised as legitimate sources of knowledge when shaping public policy. African philosophy, such as ubuntu, can offer valuable perspectives on the interconnectedness of individuals and communities in understanding and addressing the challenges faced by the minibus taxi industry.