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Some 25,000 customers' info leaked from Shinhan Bank

Personal information of around 25,000 customers has been leaked from Shinhan Bank, the lender said Thursday, prompting the financial watchdog to conduct an on-site inspection. According to the bank, loan borrowing by customers, their annual income, names and phone numbers were leaked on Wednesday via hacking. Shinhan said it took emergency steps to minimize potential damage from the leak. The…

Some 25,000 customers' info leaked from Shinhan Bank

Shinhan Bank announced on Thursday a data breach that compromised personal information of approximately 25,000 customers. Financial regulators immediately initiated an intensive investigation into the incident. According to the bank, the leaked data included customers' names, phone numbers, annual income, loan eligibility limits, and other personal and credit information provided during loan applications.

The breach also exposed 66 cases of resident registration numbers and 97 instances of connected information. The unauthorized access occurred through an unusual method that circumvented authentication protocols. Shinhan Bank's CEO, Jung Sang-hyuk, expressed deep regret and affirmed the bank's commitment to bearing full responsibility for any resulting losses.

"We take full responsibility for the fact that an information breach occurred at a financial institution entrusted with protecting our customers' valuable assets and information," Jung stated in a formal apology. "I sincerely apologize for causing concern and inconvenience to our customers. We will devote all resources to addressing this matter."

Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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