Rwanda: AI Can Open Door to Mental Health Care, but Human Support Remains Vital - Psychologist
[New Times] Artificial intelligence (AI) can help young people understand mental health challenges and find professional support, but should not replace human care, a Rwandan clinical psychologist has said.
Rwandan clinical psychologist Dr Jean-Pierre Ndagijimana has stated that artificial intelligence (AI) can aid young individuals in understanding mental health issues and connecting with professional assistance, but it should not supplant human care. AI tools can serve as an accessible initial point of contact for those who might be hesitant to seek help due to societal stigma or fear of judgment.
Speaking on The Context by The New Times, Ndagijimana praised AI's accessibility and its capacity to offer insights into one's experiences and guide users to available services. However, he cautioned against placing AI as the final destination for individuals experiencing severe mental health challenges, as clinical assessment, treatment, or emergency intervention may be necessary.
He emphasized that AI should be seen as one layer among several, alongside peer support from friends and colleagues, professional assessment, and family support. Ndagijimana highlighted the importance of AI strengthening human connections rather than fostering isolation, pointing out that some AI uses might leave users increasingly disconnected.
He also raised concerns about AI's ability to grasp the cultural nuances of expressing mental health difficulties in Rwanda and other African societies. Ndagijimana urged for increased African involvement in AI's research, development, and governance to ensure the technology reflects local realities. The expert also addressed the barriers to seeking mental health care in Rwanda, such as stigma, fear of judgment, and discomfort with visiting facilities.
He urged young people to use technology as a starting point but not a substitute for professional support, stressing the importance of family acceptance and care in navigating emotional needs. Ndagijimana emphasized that AI is not meant to replace humans but to augment human capacity and connection, urging a balanced approach to its integration into everyday life.
Written by urgent.news from AllAfrica Health's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
