Mobile bill Rs 1.75 lakh after Nepal trip, man secures waiver of amount, Rs 25,000 payout

The National Consumer Disputes Redressal Commission (NCDRC) has upheld a court ruling in favor of a consumer who received an excessive mobile bill of Rs 1,75,427 during a trip to Nepal from January 12 to January 18, 2018. The commission found the service provider failed to provide sufficient evidence to support the disputed charges.

The NCDRC president, Justice A P Sahi, and member Bharatkumar Pandya dismissed a revision petition, concluding that there was no reason to interfere with the earlier decision. The consumer, Shirish Khare, was awarded Rs 25,000 in compensation and the service provider was ordered to withdraw the disputed bill, issue a fresh bill with details, reactivate his mobile number, and pay the compensation.