Mobile bill Rs 1.75 lakh after Nepal trip, man secures waiver of amount, Rs 25,000 payout

The National Consumer Disputes Redressal Commission (NCDRC) has upheld a consumer's relief after receiving a Rs 1,75,427 mobile bill during a visit to Nepal from January 12 to January 18, 2018. The commission found that the service provider failed to provide supporting evidence for the disputed charges and ordered the withdrawal of the bill, issuance of a fresh bill with details, and a compensation of Rs 25,000.

The dispute arose when Shirish Khare, a senior divisional engineer of the service provider, was billed an excessive amount while in Nepal and challenged the decision before the National Consumer Disputes Redressal Commission.

Brief written by urgent.news from The Indian Express's own syndicated text. Machine-written — may contain errors; check the original before relying on it.