Qatar's CRA seeks public feedback on draft universal service policy

The Communications Regulatory Authority (CRA) of Qatar has initiated a public consultation regarding a draft Universal Service Policy. This policy aims to extend access to crucial telecommunications services throughout the nation. The proposal emphasizes ensuring universal availability of these essential services at both residential and business locations, thereby promoting digital inclusion and enabling full participation of consumers in the digital society.

The consultation period for the draft policy extends until October 20, 2026. During this time, stakeholders and interested parties are invited to submit their comments and feedback. The services to be covered under this policy include broadband internet data services, as well as basic incoming voice calls and SMS messages, as per the policy definition.

The draft policy outlines the scope of universal service, the mechanisms for its provision, and the obligations for telecommunications service providers. It also sets service quality requirements and regulatory oversight measures. Notably, the policy includes provisions to assist eligible consumers in accessing these services, taking into account the affordability constraints of low-income users. Additionally, it sets minimum speed and service-quality requirements.

The CRA's draft policy is part of its broader efforts to establish regulatory frameworks that facilitate an advanced and sustainable telecommunications sector. This aligns with Qatar's economic, social, and technological advancements, as well as the goals set forth in Qatar National Vision 2030.