Web and app tip: Irrelevant function? - Get Outlook out of the habit of sorting
An important email is and remains missing - even in the spam folder it doesn't lurk? The reason could be in a completely different place, if you use Outlook.
Spam or missing emails in Outlook? A hidden feature may help. In the desktop version, enable "Relevance" in the "View" menu. This separates emails into "Relevant" and "Other" tabs. Clicking "Other" often brings back the lost email. To turn off, go back to Settings and disable the function. The web and Outlook.com versions have similar procedures, with the latter using a slider to activate or deactivate "Relevance". Remember, this setting must be done individually for each Outlook version used.
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