Thai Airways’ staff shortage, delayed baggage, flight cancellations due to flooding

Thai Airways cancelled multiple domestic and international flights on September 29 and 30 due to a staff shortage caused by severe flooding in Bangkok and surrounding areas. The airline's decision to suspend services came after passengers reported lengthy baggage delays at Suvarnabhumi International Airport, as some staff members were unable to report to work following flooding.

Some travelers had to wait for up to eight hours to retrieve their belongings, while others left the airport and waited for further updates from the airline. Many passengers expressed worry about essential items in their luggage, including medication for medical conditions. Thai Airways announced the latest flight cancellations on its official Facebook page on September 28.

The suspended routes for September 29 included Bangkok-Udon Thani, Bangkok-Khon Kaen, Bangkok-Phuket, Bangkok-Hanoi, Bangkok-New Delhi, and Bangkok-Singapore. For September 30, Bangkok-Munich and Bangkok-Brussels were among the routes affected. Passengers seeking more information were directed to contact the THAI Contact Centre at +66 2 356 1111 or email contact@thaiairways.com.

The airline also encouraged passengers to follow updates on the airline's official Facebook page for further flight cancellations and schedule changes. Flooding in Bangkok and neighboring Samut Prakan province continues to impact the city, with standing floodwater reported in the Lat Krabang area near Suvarnabhumi Airport. Although the airport remains open, travelers are advised to avoid flooded roads, allocate extra time for travel, and check traffic conditions before heading to the airport.