Taxi drivers urged to be their best during Golden Week
The Commissioner for Transport, Winnie Tse, on Tuesday called on taxi drivers to provide courteous and quality service during the National Day golden week, as visitor arrivals are expected to increase during the holiday period. Tse, who also chairs the Committee on Taxi Service Quality, led committee members and trade representatives in appealing to drivers to seize the upcoming business…
The Commissioner for Transport, Winnie Tse, urged taxi drivers to deliver exceptional service during the upcoming National Day golden week, anticipating a surge in visitor numbers. As the head of the Committee on Taxi Service Quality, Tse addressed drivers at a taxi stand near the Central Ferry Piers, encouraging them to embrace the business opportunities presented by the holiday season.
Tse emphasized the importance of offering electronic payment options, utilizing designated taxi stopping points for pre-booked services, and strictly adhering to legal requirements. The Transport Department has reinforced the need for drivers to maintain a courteous attitude, with zero tolerance for practices such as refusing hire, taking indirect routes, or overcharging passengers.
The department has also alerted the police to increase enforcement efforts during the holiday period. Since the introduction of the Taxi-Driver-Offence Points system in September 2024, approximately 230 drivers have accrued points for offenses like overcharging and refusing hire. Accumulating 15 or more points within a two-year period could result in a three-month disqualification for a first offense and six months for subsequent offenses.
Written by urgent.news from RTHK News's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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