askST Jobs: My CPF contributions are missing or late. What should I do?
Employees can report unpaid contributions to the CPF Board if attempts to resolve the issue with their employer fail.
CPF contributions may occasionally be missing or delayed, causing concern for employees. According to Amarjit Kaur, head of employment law at Withers KhattarWong, the first step is to verify CPF contributions in the online services provided by the CPF Board. If contributions are indeed missing or late, employees should first discuss the issue with their employer.
The CPF Board acknowledges employees' right to inquire about non-payment or late payment of CPF contributions. If the problem cannot be resolved internally, employees may lodge a report with the CPF Board, which has the power to investigate allegations of late payment, non-payment or underpayment. Penalties may include requiring employers to pay outstanding contributions with late payment interest and penalties.
The Board may also conduct inspections, interviews, and even initiate legal proceedings against non-compliant employers. Employees are advised to retain relevant records to assist in CPF Board investigations. In ongoing employment disputes involving CPF, the Tripartite Alliance for Dispute Management is recommended as a first step before approaching the CPF Board.
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