Ambulance service only fully meets 17 per cent of safety and quality standards

Ambulance Tasmania has only met 17 per cent of safety and quality standards in a mock assessment, according to a report obtained by the ABC. The National Safety and Quality Health Service standards aim to ensure consistent, high-quality care, but Ambulance Tasmania fell far short of the mark. The report, finalized in June 2025, revealed that out of 138 actions, only 23 were fully met, 66 had recommendations, and 49 were not met. This equates to a dismal 17 per cent compliance rate.

The paramedics union expressed alarm over the results, stating that the findings are concerning. The Department of Health acknowledged that Ambulance Tasmania is making improvements to address the identified issues. However, the accreditation status of the service remains contentious. While the service is currently not accredited, the report suggests that future accreditation could become mandatory.

Assessors raised concerns about Ambulance Tasmania's performance, noting that the service's failure to meet certain standards could trigger a requirement for the Australian Commission for Safety and Quality in Health Care to be notified under the notification of significant risk policy. The report highlighted issues such as staff lacking confidence in the incident reporting system, outdated policies, and ineffective risk management.

Despite the criticisms, the report acknowledged the dedication and willingness of Ambulance Tasmania staff to contribute to safe, high-quality services. State Secretary Robbie Moore of the Health and Community Services Union described the situation as "alarming" and emphasized the need for proper resources to be allocated to address the deficiencies and bring the ambulance service up to the required standards.