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It’s more than just your credit score: Safaricom reveals what really determines your Fuliza limit

Safaricom has shed fresh light on how Fuliza M-PESA borrowing limits are determined, revealing that a customer’s limit depends on much more than a credit score. The telecommunications giant made the clarification on Saturday, September 26, 2026, after an X user questioned whether Fuliza decisions should rely solely on a customer’s credit score instead of […]

Safaricom has clarified that its Fuliza M-PESA borrowing limits are not determined solely by a customer's credit score, but rather take into account a broader range of factors. In response to an X user's question about the balance between simplicity and broader data usage in Fuliza limit calculations, Safaricom revealed that the limit is instead determined by a customer's overall usage of their Safaricom line, including SMS usage, data usage, call frequency, top-up frequency, M-PESA usage, and the use of other services like Mshwari and KCB M-PESA.

The company emphasized that no single factor carries more weight than the others, and that rejoining the Fuliza service may trigger a fresh assessment that could result in a lower limit. This broader assessment methodology suggests that everyday mobile habits play a role in determining eligibility and borrowing capacity for Fuliza borrowers.

Brief written by urgent.news from People Daily Kenya's own syndicated text. Machine-written — may contain errors; check the original before relying on it.

Read the original at peopledaily.digital →

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