PlayStation's Newest Survey Sparks Community Pushback Against Sony's Plans to End Physical Game Discs

PlayStation has launched an open survey for adult players to provide feedback on their experience with the PlayStation 5 console, among other gaming-related topics. The survey, released on September 25, follows reports of Sony sending a separate survey to game developers. The latest survey covers various aspects of the PlayStation ecosystem, including console performance, exclusive games, user interface, and the DualSense controller.

Players are also asked to list the consoles they currently own, including those from other manufacturers.

While the survey doesn't directly address Sony's decision to cease producing physical game discs starting in January 2028, many players have taken the opportunity to express their concerns about this change. The public backlash against this decision has been significant since its announcement in July. One Twitter/X user commented, "I don't think they are ready for the responses, but this survey is a sign that they are at the very least aware that their public image has taken a helluva kicking lately."

Another player wrote in their survey response, "To access this information, please insert the ‘my opinion’ disc into the disc drive, plus download the needed information from the internet."

The survey comes after another survey reportedly sent to game developers, according to host Tom of the Broken Silicon Podcast. He questioned if this extensive survey from PlayStation signaled some hesitation on Sony's part regarding its decision to stop making game discs. However, Sony has maintained its stance on the matter, with CFO Lin Tao stating that the company will "cautiously move this forward" while acknowledging the strong views of the public on the topic.