More Amazon Prime customers to get up to $200 from October 1
The Federal Trade Commission has broadened eligibility criteria for Amazon Prime customer refunds related to misleading practices. Customers enrolled or attempted to cancel between specific dates may receive refunds automatically. Amazon will issue refunds up to $200, significantly increasing previously capped amounts. Eligible Prime customers do not need to take any action to receive their…
Amazon Prime customers will now be eligible for refunds of up to $200 under a revised settlement order from the Federal Trade Commission (FTC). The revised order expands the eligibility criteria for refunds, which were initially capped at $51 per customer. Amazon will issue automatic payments to eligible customers starting October 1, 2026, with the final payments due by April 2027.
Eligibility requirements include being a U.S. Prime customer who enrolled through a challenging enrollment flow or unsuccessfully canceled a Prime subscription between June 23, 2019 and June 23, 2025, and used fewer than 20 Prime benefits in any 12-month period following enrollment. No action is required from eligible customers to receive their refund.
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