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MCMC steps in to address WhatsApp account fraud in Malaysia

KUALA LUMPUR, Sept 25 — The Malaysian Communications and Multimedia Commission (MCMC) is looking into public compl...

MCMC steps in to address WhatsApp account fraud in Malaysia

The Malaysian Communications and Multimedia Commission (MCMC) is investigating complaints related to WhatsApp accounts that have been compromised, blocked, or rendered inaccessible, according to a statement released today. MCMC has forwarded the matter to Meta for clarification and appropriate action. The Commission emphasized that compromised accounts and account blocking are two separate issues, with compromised accounts potentially being misused for fraud, spam, or activities violating WhatsApp's terms, resulting in platform-imposed blocking.

Users are cautioned against sharing verification codes or security PINs, activating the 'Two-Step Verification' feature, and avoiding suspicious links or applications. MCMC advised against engaging with parties offering account recovery services that request money, personal information, or verification codes. Should users face unresolved issues through official WhatsApp channels, they can submit a complaint to MCMC for further action, with the case possibly being referred to Meta for resolution.

Written by urgent.news from Malay Mail's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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