MCMC steps in to address WhatsApp account fraud in Malaysia
KUALA LUMPUR, Sept 25 — The Malaysian Communications and Multimedia Commission (MCMC) is investigating public complaints concerning compromised, blocked, or inaccessible WhatsApp accounts. The regulator has referred the matter to Meta for further clarification and action. MCMC maintains that account compromise and account blocking are two separate issues.
Compromised accounts can be exploited for fraud, spam, or other violations of WhatsApp's terms, resulting in blocking. The Commission cautioned users against sharing verification codes or security PINs, using suspicious links or applications, and engaging with parties offering account recovery services that request personal information or codes.
If unable to resolve the issue via official WhatsApp channels, users may file a complaint with MCMC, who will then refer the case to Meta for action.
Written by urgent.news from Malay Mail's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.